Clara (by Treehouse Labs LLC)
SMS Messaging Terms & Conditions
Effective Date: 9/17/2025
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Program Description
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Clara (by Treetop Labs LLC) may send SMS messages for reminders, alerts, updates, and account-related notifications that you choose to receive.
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Opt-In
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You may provide your mobile number inside the Clara app and explicitly consent by checking the SMS opt-in box (unchecked by default). After submitting, you will receive a one-time SMS asking you to reply YES to confirm your subscription. Only after replying YES will you start receiving messages.
Consent to receive SMS is not required to use Clara or to agree to our general Terms of Service.
Message Frequency​
Message frequency will vary based on your use of Clara. Typical range is 2–4 messages per month. Standard message and data rates may apply.
Opt-Out
You can cancel SMS messages at any time by replying STOP. After you send STOP, we will confirm your unsubscribe by SMS. You may also manage preferences in the Clara app or email us at info@treetoplabs.com.
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Help
For help, reply HELP or email info@treetoplabs.com.
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Carriers Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy Policy
Your privacy is important to us. When you opt in to SMS messages, we collect and store your mobile number, consent status, and related opt-in records. This data is used solely to deliver the SMS services you’ve agreed to. We do not sell or rent your mobile number to third parties. For full details on how we handle your data, please see our Privacy Policy.
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Terms of Service
By using Clara, you agree to our Terms of Service. These Terms explain your rights and responsibilities when using Clara, including limitations of liability, disclaimers, and your ability to opt in or out of communications such as SMS.
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Support
For help, reply HELP to any message or reach us at:
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